How-To Videos

On this page you can find short videos explaining how to use this website. Most of the 'My Account' functions available are covered here, along with placing orders, using saved baskets, etc.

In due course, we will also upload videos on how to use certain products, best practice, eco-friendly use of packaging and other help topics.

How to use this site

Create an account

Login to your account (Existing customer)

Change your password

Place an order

Update your contact details

Create a quote

Add or amend shipping addresses

Check your order status

Query or cancel an order

Using Saved Baskets

Re-order from a previous order

Using the Orderpad (Contract items list)

Manage users at your company

Set up custom permissions for your users

Set up company and user budgets

Request authorisation for an order

Approve or decline an authorisation request